I have 3 Dell 2360dn printers in my office, and they all have the same problem...
My Windows 10 PC's have Dell Command | Update which has installed a "Dell Printer Preferences" platform. The issue here is that even though all my printers are set for "plain" paper, the default in the Preferences platform is "rough / cotton." Every single time, without fail. I have to manually change this every single time I print in Word, or PDF, or Publisher, or else I can't do double-sided or I have to prompt the printer in some way, to print 1-sided on "rough / cotton."
My Windows 7 PC's don't have Dell command and they print just fine, but no longer can print double-sided. The printers all have factory settings, I haven't adjusted those at all.
How can I fix this?? I want the default to be "plain" paper and it keeps reverting back to rough/cotton.
Thanks!!