The printer was working fine when all of a sudden it stopped. I went into the print queue and there was the last effort at printing showing as if it was printing. I tried to delete but it would not. I reinstalled the software from the disk and the print job was still there. I finally restored to an earlier date which did eliminate the print job. However, the next print attempt (test from the newly installed software) saw the same problem.
I have printing I need to do to mail some things out to my out of State children so I would appreciate any advice. I would add that while that print job remains I am unable to delete the printer for a full reinstall.