Hi, My Dell Printer B2360dn has been acting up for awhile . It always gives me the error message "reinstall missing or unresponsive imaging unit 31.66" in the middle of printing a document. This is typically accompanied by a lot of hesitation and stalling and loud grinding or clicking or flapping noises inside the printer. It will often print 10 or so pages the first time I use it in a day without giving me the message, but then once it gives me the message for the first time, it will keep giving it to me every 4-6 pages or so if the printer has remained on.
If I open the door, pull on the ink cartridge to reset it, and close the door again, it will spit out one bad page that is half printed on, with powdery ink, and then give me the 4-6 more good pages before the noises, hesitation, and error message start again. So printing a hundred page document is possible but could take half an hour and constant babysitting. I do not have to remove and replace the imaging unit to get it to give me some more pages, just the ink cartridge.
Anyone know why this is happening? I've pulled out the imaging unit to look for debris, bent contacts, etc. on it, or inside the printer. Can't see anything. My ink cartridge is a knock-off, not a Dell. Could that be a problem? I don't understand why that would cause these noises, or why the noises and problems only start after a few pages.